Last updated: 17/8/26
Silsila values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website.
2.1 Information We Collect
- Personal information: Name, phone number, delivery address, email address (if provided).
- Order information: Products purchased, payment method, order history.
- Technical information: IP address, browser type, device information, collected automatically through cookies for site functionality and analytics.
2.2 How We Use Your Information
- To process and deliver your orders.
- To communicate order confirmations, delivery updates, and customer support.
- To improve our website, products, and services.
- To send promotional offers, only if you have opted in (you may unsubscribe at any time).
2.3 Information Sharing
- We do not sell or rent your personal information to third parties.
- We may share necessary delivery information (name, phone, address) with our courier/delivery partners solely for order fulfillment.
- We may disclose information if required by law or government authority.
2.4 Data Security
- We take reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.
2.5 Cookies
- Our website uses cookies to enhance browsing experience. You may disable cookies through your browser settings, though some site features may not function properly.
2.6 Your Rights
- You may request to access, update, or delete your personal information by contacting us at [Email].
2.7 Contact
For privacy-related questions, contact us at Email or Phone.