Privacy Policy

Last updated: 17/8/26

Silsila values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website.

2.1 Information We Collect

• Personal information: Name, phone number, delivery address, email address (if provided).
• Order information: Products purchased, payment method, order history.
• Technical information: IP address, browser type, device information, collected automatically through cookies for site functionality and analytics.

2.2 How We Use Your Information

• To process and deliver your orders.
• To communicate order confirmations, delivery updates, and customer support.
• To improve our website, products, and services.
• To send promotional offers, only if you have opted in (you may unsubscribe at any time).

2.3 Information Sharing

• We do not sell or rent your personal information to third parties.
• We may share necessary delivery information (name, phone, address) with our courier/delivery partners solely for order fulfillment.
• We may disclose information if required by law or government authority.

2.4 Data Security

• We take reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

2.5 Cookies

• Our website uses cookies to enhance browsing experience. You may disable cookies through your browser settings, though some site features may not function properly.

2.6 Your Rights

• You may request to access, update, or delete your personal information by contacting us at [Email].

2.7 Contact

For privacy-related questions, contact us at Email or Phone.