Terms of Services

1. Terms & Conditions

Last updated: 17/8/26

Welcome to Silsila , you agree to the following terms and conditions. Please read them carefully before placing an order.

1.1 General

• Silsila operates as an online retailer based in Dhaka, Bangladesh, serving customers across Bangladesh.
• By placing an order, you confirm that you are at least 18 years old, or are ordering under the supervision of a parent/guardian.
• We reserve the right to update these terms at any time without prior notice. Continued use of the website after changes means you accept the revised terms.

1.2 Products

• We make every effort to display product images, descriptions, and prices accurately. However, slight variations in color or packaging may occur due to screen display settings or manufacturer changes.
• All prices are listed in Bangladeshi Taka (BDT) and are inclusive/exclusive of applicable charges as noted at checkout.
• We reserve the right to limit quantities, refuse orders, or discontinue any product without prior notice.

1.3 Orders & Payment

• Orders are confirmed only after successful payment or confirmed Cash on Delivery (COD) request.
• We accept [payment methods — e.g., bKash, Nagad, Cash on Delivery, Credit/Debit Card].
• In case of any pricing error or stock unavailability, we reserve the right to cancel the order and notify the customer.

1.4 Customer Responsibility

• Customers must provide accurate delivery information (name, phone number, and address). We are not responsible for delivery failure due to incorrect information provided by the customer.

1.5 Limitation of Liability

• [Store Name] is not liable for indirect, incidental, or consequential damages arising from the use of our products or website.

1.6 Governing Law

• These terms are governed by the laws of the People's Republic of Bangladesh. Any disputes shall be subject to the exclusive jurisdiction of the courts of Dhaka.

1.7 Contact

For any questions regarding these Terms & Conditions, contact us at Email or Phone.